Your customers are your biggest cheerleaders (or your biggest threat!) so treat them well and it will pay off. Here’s why you should have a loyalty program.
Customer Service
Retail Dos and Don’ts: Part 1 – Customer Service
Retail customer service provides a unique set of challenges. Following this list of Dos and Don’ts can help you to provide excellent customer service.
5 Essential Elements of Social Media Customer Service and Why You Need Them
If your business isn’t active on social media, it needs to be. Seventy-four percent of consumers use social networks to help them make purchasing choices.
Take time to thank your customers
Keep in the mind how critical the opinion of your customers are to your business and how saying “thank you” will instill loyalty towards your store.