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Delivering Happiness: A Path to Profits, Passion, and Purpose

Author:
Binding: Paperback
List Price: $17.00
Our Price: $3.50 USD
Qty Avail: 394


ISBN: 9780446576222
Publisher: Hachette
Language: English
Page Count: 253
Publication Date: 3/19/2013
Size: 9.09" l x 5.94" w x 0.75"
Series: N/A

Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness -- and then delivers on it.

  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company - not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

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